APPLICATION OF INFORMATION TEKNOLOGI TO IMPPROVE COSTOMER SERVICE AT KAMBA CELL

Yanti Yusman, Chandra Kusuma, Sri Nadriati, Lidya Rizki Ananda

Abstract


The application of information technology in customer service has become an important need in the digital era. Kamba Cell, as a telecommunications service provider, seeks to utilize information technology to increase customer satisfaction. This research aims to analyze how information technology can be applied in Kamba Cell customer service and its impact on customer satisfaction.


Keywords


Information Technology Costomer Service, Kamba Cell Satisfaction

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References


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