NEW PUBLIC SERVICE IMPLEMENTATION IN GOVERNMENT INSTITUTIONS: LITERATURE REVIEW
Abstract
The New Public Service (NPS) Paradigm is a concept created to "fight" the mainstream
administration paradigm, the New Public Management paradigm which has the principle of "runninggovernment like a business" or "the market as a solution to diseases in the public sectors"implementing services is one of the problems that complicate the realization of quality public
services. Thus, the New Public Service Paradigm needs to be applied to answer this problem. Thisparadigm places the community as citizens. in this study,
administration paradigm, the New Public Management paradigm which has the principle of "runninggovernment like a business" or "the market as a solution to diseases in the public sectors"implementing services is one of the problems that complicate the realization of quality public
services. Thus, the New Public Service Paradigm needs to be applied to answer this problem. Thisparadigm places the community as citizens. in this study,
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